23-08-2022, 06:01 PM
It can be a vicious circle - I had a patient call today to complain that she had not seen the pain psychologist and what were we doing? - upon investigation we got approval for her to come for an appointment in June - we tried for 4 weeks to call her, leaving messages each time. We ended up letting the GP know we could not get hold of her - she told me today she was in such a bad place with a pain flare that she didn't want to deal with her phone - if she had answered and got back to us we could have got her in - now she has to wait another 5 weeks for an appointment - I got the impression it was still our fault.
1962 Splitty "Little Red". 1974 Deluxe Bay "Spotty". 1976 Sunliner Campmobile "Josie". 1997 Golf CL. 2005 R5 Touareg. 2007 Beetle "Mickey".